Refund Policy

1. Replacement Guarantee

You are eligible for a free replacement if:

• The account fails to log in within 24 hours of delivery
• You have not changed the password or any account details
• You have not used the account in ways that violate platform terms
• You provide a screenshot showing the specific error

2. Refund Eligibility

Full or partial refunds may be issued at our discretion if: (a) replacements are unavailable in the requested category, (b) delivery was significantly delayed beyond advertised times, or (c) a batch has an unusually high failure rate exceeding 20%.

3. Non-Refundable Cases

Replacements/refunds are NOT provided if:

• The account was working at delivery but later banned (platform bans are beyond our control)
• You changed the password or account details after delivery
• The account was used for spam or activities violating platform TOS
• More than 24 hours have passed since delivery
• You simply changed your mind about the purchase

4. How to Request a Replacement

Contact our support team on Telegram or WhatsApp within 24 hours of delivery. Include: your order ID, the affected account(s), and a screenshot of the error you're experiencing. We aim to process all replacement requests within 2 hours.

5. Contact

For refund inquiries: Contact Support →